What should I do if my keyboard won't connect or keeps disconnecting from my Mac?

Please try the following steps: 1. Ensure the keyboard has sufficient battery power. 2. Remove the keyboard from Mac's Bluetooth list, restart Mac, then hold fn+C to re-pair. 3. If issues persist, please seek further assistance through your order

Why doesn't “KB066 Mac Keyboard” appear in my Bluetooth list when connecting via Bluetooth?

1. Turn off Bluetooth on your device, then turn it back on to refresh the list. 2. Try pressing and holding the Bluetooth connection button on the keyboard for 2 seconds. 3. If issues persist, please seek further assistance through your order.

Is this keyboard rechargeable?

Yes, this mac keyboard is rechargeable. It charges via a USB-C port and can be fully charged in two hours.

Please note: the USB port is for charging only and cannot be used to connect the keyboard to your Mac; Bluetooth is the only option!

Does the Keyboard work with Windows or other devices?

No. It is specifically optimized for for macOS (11.3 or later), if used on other devices, some features may not be available. Therefore, we recommend using it exclusively on Mac systems.

Does the Keyboard have a number pad?

No, this is a compact keyboard (11.2x4.7 inch). It does NOT include the numeric keypad on the right side. And the keyboard does NOT have backlit keys.